Privacy Policy

I. General Information

CYBERMECH SYSTEMS SUARL is committed to protecting your privacy and handling your personal data with care and responsibility. This Privacy Policy informs you about the type, scope, and purpose of the data we collect and process when you use our website. Personal data refers to any information that can be linked to you as an individual — such as your name, address, email address, or user behavior. We explain what data we collect, how we use it, and how we keep it safe.

II. Controller of Data Processing

The entity responsible for data processing on this website is:

CYBERMECH SYSTEMS

Espace Tunis, Bloc H, Bureau H3-1

1073 Tunis Montplaisir (TN), Tunisia

[email protected]

III. Collection and Processing of Personal Data

We collect personal data when you voluntarily provide it to us or interact with our services. This may include:

Your contact details (e.g., name, email address, and phone number)
Technical data (e.g., IP address, browser type, device, operating system, pages visited)

Usage data (e.g., actions taken on the website, submitted forms, preferences)

IV. Purpose of Data Processing

We process your data for the following purposes:

To respond to contact requests and provide communication
To fulfill service obligations and prepare or execute contracts
To analyze usage patterns and improve website functionality and user experience
To generate anonymous analytics and optimize content delivery
To comply with legal, accounting, and operational requirements

V. Legal Basis for Processing

We process personal data based on:

Your voluntary and explicit consent
Pre-contractual or contractual necessity
Our legitimate interest in improving and securing our services
Compliance with legal obligations

VI. Use of Cookies and Tracking Technologies

Our website uses cookies to improve usability, analyze traffic, and support certain functionality. Cookies are small text files stored on your device.

Cookies help us understand how our site is used and enhance your experience.

You can manage cookie preferences via our cookie banner or disable them in your browser settings. Disabling cookies may impact some site features.

For full details, please refer to our Cookie Policy.

VII. Sharing of Data with Third Parties

We only share your data when necessary for:

Technical operation and hosting of the website
Legal compliance or regulatory obligations
Explicit consent provided by you

We do not sell or rent your personal data.

All partners are bound by data protection obligations.

VIII. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations. After that, data is securely deleted or anonymized.

IX. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data where no legal reason for retention exists
Restrict or object to the processing of your data
Withdraw your consent at any time (with future effect)

To exercise any of these rights, please contact us at:

[email protected]

X. Data Transfers to Third Countries

If we transfer data outside your country or region, we ensure appropriate safeguards are in place (e.g., data processing agreements, encryption, or hosting within secure regions).

XI. Data Security

We use state-of-the-art technical and organizational measures to protect your data from unauthorized access, manipulation, loss, or destruction. However, no method of transmission over the internet is 100% secure.

XII. Changes to This Policy

We may update this Privacy Policy to reflect legal changes or new features. Please review it regularly. The current version always applies.